In modern society Public Administrations are undergoing a transformation of their perceived role from controllers to proactive service providers. Moreover, the PAs are under pressure to constantly improve their service quality while coping with quickly changing contexts and decreasing budgets. The Learn PAd project supports process-driven collaborative knowledge sharing and process improvement on a user-friendly basis of wiki pages together with guidance based on formalized models.
The platform supports both an informative learning approach based on enriched Business Process models and a procedural learning approach based on simulation and monitoring (learning by doing).
Learn PAd is inspired by open-source community’s principles and cooperation spirit: the community produces contents, and meritocracy is naturally promoted, with leaders emerging because of their skill and expertise.



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